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VPN client installation

  • Updated

Our VPN client is a lightweight application, running in the background on your computer as a service or daemon, that enables you to make a secure VPN connection to your devices from within your web browser.

The VPN client is available for the following operating systems:

Windows

Follow these next few steps to install the VPN client on Windows.

Using Mozilla Firefox?

Please close your Mozilla Firefox web browser during the installation.
  • Download the VPN client from the IXON Cloud [Tools] page.
  • Start the installation by double-clicking the downloaded VPN client executable file and follow the steps in the installation wizard.

Expected behavior

You may see several short flashes of Command Prompt windows opening and closing. This is normal and expected behavior.
  • Once the installation has completed, refresh the IXON Cloud web page.

VPN client installed - ready for VPN!

The VPN client will be launched automatically as a Windows Service. Now that you've installed the VPN client, you are ready to make a VPN connection.

macOS

Follow these next few steps to install the VPN client on macOS.

Using Mozilla Firefox?

Please close your Mozilla Firefox web browser during the installation.
  • Download the VPN client from the IXON Cloud [Tools] page.
  • Start the installation by double-clicking the downloaded VPN client executable file and follow the steps in the installation wizard.

Kernel extension

The VPN client uses a TUN/TAP adapter in the form of a kernel extension, which is needed to set up a VPN connection. macOS High Sierra 10.13 introduced a new feature that requires user approval before loading new third-party kernel extensions, see Technical Note TN2459 for more details.

On macOS High Sierra 10.13 and higher, you may see the following window to indicate the kernel extension was blocked.

2_Kernel_extension_block.png

  • Approve the kernel extension by going to [System Preferences] > [Security & Privacy], and press [Allow]HandIcon.png.

3_Kernel_extension_approval.png

  • Once the installation has completed, refresh the IXON Cloud web page.

VPN client installed - ready for VPN!

The VPN client will be launched automatically as a Launch Daemon (launchd). Now that you've installed the VPN client, you are ready to make a VPN connection.

Linux

Supported web browser

  • Mozilla Firefox

Follow these next few steps to install the VPN client on Linux.

Close Mozilla Firefox

Please close your Mozilla Firefox web browser during the installation.
  • Download the VPN client from the IXON Cloud [Tools] page.
  • Open a terminal and execute the following command to extract the tarball.
    tar -xzf VPNclientSetup_en-US.tar.gz
  • Change your directory to the extracted setup by executing:
    cd VPNclientSetup_en-US
  • Run the installation with root privileges by executing:
    sudo ./install

VPN client installed - ready for VPN

The VPN client will be launched automatically as a System Daemon (systemd). Now that you've installed the VPN client, you are ready to make a VPN connection.