You decide what users can do by specifying which permissions these users have and what devices they have access to. This is important to maintain a clear, secure, and shielded environment when having users from different departments or parties in your company.

This article shows every possibility to specify access to devices and user permissions, so you can choose the best suitable practice for your situation.

• Access to devices
• User permissions

Alternatively, you can make use of sub-companies as a way of managing access.

Access to devices

There are different options available when granting access to devices. Access can be granted for specific users and user groups. This access can be granted to specific devices and device categories. User groups and device categories play a large role in simplifying the "access" process and can save you time later on. 

Additionally, users can be granted access to all devices. Below is an overview.

In short, you can grant access to:

• Individual devices
• Device categories
• All devices

Individual devices

The steps below show you how to grant users or user groups access to individual devices.

• Go to [Devices] in the main menu, select the concerning device, open its [Access] tab, and edit the "Access to device".

Management menu

Alternatively, you can go to [Management] > [Devices], select the concerning device, and press edit access .

• Select the concerning users/user groupsand press [Confirm].

Device categories

Devices can be grouped in device categories. When a user/user group is granted access to a device category that user has access to all the devices in that category.

You'll first have to add a device to a device category.

• Go to [Devices] in the main menu, select the concerning device, press [∙∙∙] in the info section, and select [Edit info].

• Select the concerning categoryor add a new category and press [Confirm].

When the devices are correctly categorized you can grant users/user groups access to the device category.

• Go to [Devices] in the main menu, select the concerning device, open its [Access] tab, and edit the "Access to devices in category".

Management menu

Alternatively, you can go to [Management] > [Device categories], select the concerning device category, and press edit access .

• Select the concerning users/user groupsand press [Confirm].

All devices

The next steps show you how to give a user access to all devices in a company, which is a user permission that overrules access to a specific device or category.

• Go to [Users] in the main menu, select the concerning user, and edit the permissions.

• Select [Access to all devices]and press [Confirm].

User permissions

An overview of all permissions is listed below.

• Connect using HTTP: view and operate HTTP services.
• Connect using VNC: view and operate VNC services. "View only" permission is not available, but can be set per VNC service.
• Connect using VPN: access your machine as if you are on-site, using a transparent VPN connection. Requires the VPN Client to be installed on your computer.
• Connect using WebSocket: access WebSocket services.
• Access to all devices: access to all devices (IXrouters/IXagents) in the company. Overrules access to a specific device or category.
• Edit company info: edit company details, branding, billing, and subscriptions.
  
• Manage devices: add, edit, and remove devices/device templates/device categories.
• Manage sub-companies: add and remove sub-companies.
• Manage users: add, edit, and remove users/user groups.

The next steps show you how to change a user's permissions.

• Go to [Users] in the main menu, select the concerning user, and edit the permissions.

• Select the concerning permissionsand press [Confirm].